Apply to Be a Customer Support Trainee!

The Department of Information Technology (IT) offers part-time jobs for 热博体育 University students as Customer Support Trainees and Customer Support Analysts. The role of IT is to support campus networks, computer and information systems, classroom technology, academic success, student learning and business operations at the following campuses:

• Bexley
• Trinity
• Law School (Downtown)

The role ofCustomer Support Analyst(PDF) can be a rewarding experience and an excellent opportunity to gain professional career-related skills that will increase your employment options after graduation. All new-hires start asCSA Trainees(PDF), where you will learn customer service principles along with the analytical, reporting and procedural knowledge necessary to successfully support service desk operations in a team environment. If you qualify and want to be part of a great team and develop the skills employers are seeking, submit your application today. If you have questions, contact us atitstudentjobs@capital.edu.

To apply for a position, please follow these steps:

1. Download theapplication(DOC) andavailability(XLS) files.
2. Rename each file with your 热博体育 e-mail username. (For example, if your 热博体育 e-mail address is jsmith@capital.edu, then the application file should be named jsmith.doc and the availability file should be named jsmith.xls.)
3. Complete each document according to the instructions in the file.
4. Email the application and availability files as attachments toitstudentjobs@capital.edu. Please use your 热博体育 email account if possible. You may write a cover letter in the body of the email and/or attach a copy of your résumé.